Terms of service

Gems of the Antilles — Terms of Service

TERMS OF SERVICE

Welcome to Gems of the Antilles. These Terms of Service govern your use of our website and your purchase of products from Gems of the Antilles. By visiting our website, placing an order, or otherwise using our services, you agree to these Terms of Service.

Our Store

Gems of the Antilles is a Caribbean-inspired lifestyle and apparel brand celebrating the beauty, culture, communities, and spirit of the Caribbean.

Throughout these Terms, “we,” “us,” and “our” refer to Gems of the Antilles.

Products and Availability

We make every effort to display our products, descriptions, colors, designs, sizes, and other information as accurately as possible. Colors and appearance may vary slightly depending on your device, screen settings, production method, and the individual characteristics of a manufactured or printed item.

Many of our products are made to order through third-party production and fulfillment partners. Product availability may therefore change without notice.

We reserve the right to discontinue or modify products at any time.

Orders

We reserve the right to accept, decline, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, pricing or product errors, inventory or production issues, or other circumstances that prevent us from fulfilling an order.

If we cancel an order after payment has been processed, the applicable amount will be refunded.

Customers are responsible for providing accurate billing, shipping, contact, and order information.

Made-to-Order Products

Many Gems of the Antilles products are produced specifically for the customer after an order is placed.

Because of the made-to-order nature of these products, returns and exchanges may be limited. Please review our Return & Refund Policy before purchasing.

Pricing and Payment

Prices are displayed in the currency shown on our website and may change without notice.

Applicable shipping charges, taxes, duties, or other charges will be displayed or calculated where applicable.

You agree to provide current and accurate payment and billing information for purchases made through our store.

Shipping and Delivery

Estimated production and delivery times are estimates and are not guaranteed.

Delivery times may be affected by production schedules, shipping carriers, customs processing, weather, holidays, destination, and other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address.

Additional information is provided in our Shipping Policy.

Intellectual Property

Unless otherwise indicated, Gems of the Antilles branding, original artwork, graphics, product designs, logos, photographs, written content, slogans, and other original materials appearing on our website or products are owned by or licensed to Gems of the Antilles.

These materials may not be copied, reproduced, distributed, modified, sold, commercially exploited, or used to create derivative products without prior written permission.

Prohibited Uses

You may not use our website or services for unlawful or fraudulent purposes, to violate the rights of others, to interfere with the operation or security of our website, or to reproduce or commercially exploit our protected content without authorization.

Third-Party Services and Fulfillment

We may use third-party companies to provide services including payment processing, website technology, product manufacturing, printing, fulfillment, and shipping.

Your order may therefore be produced or shipped by an authorized fulfillment partner on our behalf.

We are not responsible for disruptions caused solely by third-party systems or services beyond our reasonable control, subject to any rights you may have under applicable law.

Returns, Refunds and Problems With Orders

Returns, refunds, damaged products, defective products, misprints, and incorrect items are governed by our Return & Refund Policy.

Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, Gems of the Antilles will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by law.

Privacy

Personal information submitted through our store is handled in accordance with our Privacy Policy.

Changes to These Terms

We may update these Terms of Service from time to time. The version posted on our website at the time of use will apply, subject to applicable law.

Contact Us

Questions about these Terms of Service may be sent to:

Gems of the Antilles
Email: gemsoftheantilles@gmail.com